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Find Jobs/Engineering/Senior MinePlan Engineer
Hiring nowPosted Sep 26, 2026•1 views
H

Senior MinePlan Engineer

Hexagon MiningRiyadh, Saudi Arabia (Hybrid)
Full-timeHybridEngineering

Job overview

Job type
Full-time
Work arrangement
Hybrid
Location
Riyadh, Saudi Arabia (Hybrid)
Department
Engineering

About the role

Hexagon Autonomous Solutions is seeking a Senior MinePlan Engineer to ensure Hexagon Mining's mine-planning software and systems operate effectively at customer mine sites and deliver tangible value. The role provides high-value technical support, troubleshooting complex issues and optimising mine-planning solutions to enhance safety, productivity and efficiency.

Responsibilities

  • Provide masterful troubleshooting and timely, accurate solutions for MineSight software worldwide.
  • Serve as primary customer contact for support and enhancements; take ownership of issues through to resolution or escalation.
  • Participate in on-call support; follow and improve Technical Support processes; provide FAQs and self-service videos.
  • Document software issues and enhancement requests for Product Development; maintain case documentation standards.

Education and experience

  • Bachelor's in Mining Engineering or Geology preferred; experience working in a mine preferred.
  • Solid working knowledge of the MineSight software package and a technical support environment.
  • Microsoft SQL Server and Python; excellent English communication; JIRA and ticket-management experience.

Travel (local, national and international) is required; valid driver's license and passport/visa needed.

H

About Hexagon Mining

View company
Website
Compensation

Competitive

USD / year

LocationRiyadh, Saudi Arabia (Hybrid)
Work modelHybrid
PostedSep 26, 2026
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