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Find Jobs/IT Support/Senior Specialist - Asset Application Support
Hiring nowPosted Sep 26, 2026
Q

Senior Specialist - Asset Application Support

QiddiyaRiyadh, Saudi Arabia (On-site)
Full-timeOn-siteIT Support

Job overview

Job type
Full-time
Work arrangement
On-site
Location
Riyadh, Saudi Arabia (On-site)
Department
IT Support

About the role

The Senior Specialist - Asset Application Support is a hands-on technical role responsible for resolving complex L2 incidents and service requests across Qiddiya's asset applications, requiring deep functional and technical knowledge of systems such as ticketing, POS, leasing and park management.

Responsibilities

  • Provide expert-level L2 support for asset applications, resolving incidents and service requests efficiently.
  • Analyze recurring issues and contribute to root-cause analysis and permanent fixes; maintain documentation.
  • Collaborate with L0/L1 teams to improve first-call resolution; participate in testing and validation of updates; support vendor coordination.

Requirements

  • Bachelor's degree in IT, Computer Science or related field; 3+ years in IT application support, particularly asset-management applications.
  • Strong knowledge of application architecture and integrations; proficient in incident management and troubleshooting.
Q

About Qiddiya

View company
Website
Compensation

Competitive

USD / year

LocationRiyadh, Saudi Arabia (On-site)
Work modelOn-site
PostedSep 26, 2026
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