Job overview
Job type
Full-time
Work arrangement
On-site
Location
Riyadh, Saudi Arabia (On-site)
Department
IT Support
About the role
The Senior Specialist - Asset Application Support is a hands-on technical role responsible for resolving complex L2 incidents and service requests across Qiddiya's asset applications, requiring deep functional and technical knowledge of systems such as ticketing, POS, leasing and park management.
Responsibilities
- Provide expert-level L2 support for asset applications, resolving incidents and service requests efficiently.
- Analyze recurring issues and contribute to root-cause analysis and permanent fixes; maintain documentation.
- Collaborate with L0/L1 teams to improve first-call resolution; participate in testing and validation of updates; support vendor coordination.
Requirements
- Bachelor's degree in IT, Computer Science or related field; 3+ years in IT application support, particularly asset-management applications.
- Strong knowledge of application architecture and integrations; proficient in incident management and troubleshooting.
Q
About Qiddiya
Compensation
Competitive
USD / year
LocationRiyadh, Saudi Arabia (On-site)
Work modelOn-site
PostedSep 26, 2026
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