Job overview
Job type
Full-time
Work arrangement
On-site
Location
Riyadh, Saudi Arabia (On-site)
Department
IT Support
About the role
Amazon is looking for an Operations Tech SME to support high-growth, technology-enabled operations, acting as the bridge between Operations, Product and Tech teams to ensure smooth launches, stable system workflows and an exceptional customer experience.
Key responsibilities
- Lead operational readiness and support launch activities; ensure workflows, tools and processes function as expected.
- Diagnose and troubleshoot system issues with Tech, Product and Operations teams; conduct structured testing and validate process accuracy.
- Support data validation for operational workflows and customer-facing promises; coordinate defect resolution for go-live.
- Monitor post-launch performance, escalate issues and drive root-cause resolution; contribute to continuous improvement.
Qualifications
- Bachelor's degree in Computer Science, Engineering, Operations, Supply Chain or Business Administration.
- 1+ years in technical support, engineering or operations; data analysis with MS Excel; strong communication and multi-project management.
A
About Amazon
Compensation
Competitive
USD / year
LocationRiyadh, Saudi Arabia (On-site)
Work modelOn-site
PostedSep 26, 2026
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