SHAHZEB ZAFAR

Issam Khair Kabbani · Dammam

Allied bank · Lahore

Auxiliary Applications (AUX Team): Managed 30+ auxiliary banking applications including RAAST Payment System, Incheques Clearing, Big Data, and BI platforms in 24x7 production environments, ensuring 95% uptime SLA. Performed 30–40 production deployments and patch releases per month; monitored application health via ManageEngine, resolving 5–10 incidents daily. Executed EOD operations for Incheques and coordinated with Database and System teams for deployment verification and sign-off. E-Banking Systems (EBS Team): Provided 24x7 production support for Internet Banking (myABL), SMS Banking, SMPP, IRIS, RSA Authentication, OBDX, OAM, OHS, WhatsApp Banking, POS Acquirer (Smart Vista), and ESB. Administered Oracle WebLogic servers — Admin Servers, Managed Servers, and Node Manager — handling configurations, deployments, and performance tuning across a ~30-engineer team.